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IT Support for Schools & Education

From Multi-Academy Trusts and primary schools to colleges and further education providers, we are committed to delivering the tailored IT support your institution needs to thrive.

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A Customised Technology Strategy

Reliable Computers understand the unique demands of the education sector, including the daily challenges you face and the constantly evolving regulatory requirements. Our goal is to simplify your workload by ensuring your IT systems run seamlessly. Comprehensive IT Solutions for Your Needs

Security & Compliance

Strengthen your security and safeguard confidentiality with tailored solutions specially designed to protect sensitive data and ensure full compliance with regulatory standards. Our specialised Managed Security Services provide robust protection tailored to your needs.

Strategic IT Guidance

Our IT consultancy and strategy services ensure your technology investments align with your business goals. We help you operate efficiently today while planning for future IT changes, ensuring your systems support your growth.

Reliability You Can Count On

Whether you need 24/7 support or occasional assistance, we’ve got you covered. We provide custom SLAs, business continuity solutions, and virtualization to minimize downtime and keep your operations running smoothly, even during unexpected incidents.

No Surprise Costs

Our tailored packages ensure you only pay for what you need. With transparent, fixed-fee pricing, you can plan your budget confidently without worrying about surprise costs.
Line and bar graph illustrating increasing values across three data points with an upward trend.

Boosted Productivity

We understand that your sector’s demands often extend beyond typical business hours. That’s why we offer out-of-hours support, Remote Monitoring and Management (RMM), and remote assistance to keep your IT systems running at peak performance around the clock.

Seamless Connectivity & Accessibility

No matter where you or your teamwork, we’ll keep you connected with a variety of network options, including broadband, 4G, and VPN. Our cloud-based solutions—like Office 365, Cloud Backup, and Storage—provide instant, reliable access to your IT essentials, ensuring flexibility and productivity anytime, anywhere.

Trusts, Schools, and Further Education Institutions We Support

We’ve partnered with schools and trusts to help them manage their data and technology. Our expertise has enabled these organizations to maximise uptime, fostering an environment where they can nurture, inspire, and empower their communities while enhancing their reputation.

Why Choose Us?

While technology is at the core of what we do, exceptional service is our true focus. Our valuable customers are our top priority, and we are committed to providing a world-class service experience tailored to your needs.
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Industry Leading Systems & Tools

Tailored Support to suit you

Mature Services & Processes

ITIL, ISO Best Practice

Certified & Experienced Team

We were very pleased with the professionalism and system knowledge of the Reliable Computers team – from pre-sales to installation and user training – such that all of our needs for modern communications were met with minimal disruption to users. The 3CX system offers a comprehensive communications solution for desk bound and mobile users alike and, importantly for us, is easily managed and monitored.

Ian Welsh

Head of IT, Harlaxton College

How We Support You

Whether you fully outsource your IT to us or partner with us to complement your in-house team, we deliver a comprehensive managed solution to meet all your IT support requirements.

IT Support

Our exceptional IT support services cater to businesses and in-house teams of all sizes, offering tailored solutions to meet your unique needs.

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Cybersecurity

Protect your organization with our proactive cybersecurity solutions, safeguarding your business from threats inside and out.

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Managed Cloud Services

Harness the power of the cloud to unlock your potential. As Microsoft Azure specialists, we provide seamless strategy, migration, and ongoing support.

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IT Consultancy

From on-demand advice to long-term strategic planning, we ensure your technology aligns with your overall business objectives.

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Don’t just take our word for it…

AB Produce

Pivoting to a modern and transformational management model

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Nurture, Inspire and Empower your schools

  • Technology that works for your trust or schools
  • Aspirations and legislation that run throughout the Education sector
  • Make the most of funding, limit avoidable expenses and ensure value
  • The measures of success and how technology can play its part
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Committed to Supporting the Education Sector

Transition from reactive to proactive IT management with our tailored solutions. Whether you need fully managed IT services or collaborative support to complement your in-house team, we adapt to what works best for your institution.

Fully Outsourced IT Services

Entrust us to manage your entire IT infrastructure, eliminating the need for in-house IT expertise. A fully outsourced IT service allows your team to focus on other critical tasks while we resolve employee IT issues quickly and effectively.

Working with your IT Team

When your in-house IT team needs extra support, we’re here to help. In this support, we provide an out-of-hours service desk to ensure uninterrupted operations. During office hours, we act as an overflow resource, stepping in during busy periods to maintain smooth IT operations. Let us customise our IT solutions to meet your requirements so you can focus on driving business success.

High Five

How we performed in October 2024

50 %

Calls Answered Within 15 Seconds

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Average Time to Respond

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Average Time to Resolution

50 %

Calls Answered Within 15 Seconds

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Average Time to Respond

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Average Time to Resolution

30 %

First Contact Resolution

70 %

Customer Satisfaction

30 %

First Contact Resolution

70 %

Customer Satisfaction

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We only partner with the best

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Contact us to discuss your needs further by calling 1800 753 991 to speak to a Reliable Computers specialist.

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What We Do

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Reliable Computers is a limited company registered in Australia
Registered Office, Reliable Computers Oatley,
1/89 Mulga Road, Oatley, NSW 2223

© 2025 Reliable Computers – All Rights Reserved.

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